what core elements consolidate support documentation?


i have combined an application needs 'hand-over' support organisation unbroken month.



the concentration fairly small (2 months development), consists twin fan side applications database, it's combined c# windows platform.



i have extended idea consolidate support document, nonetheless i haven't indispensable unequivocally support papers distant career i wish plain list equipment include.



i speculation goal lives everyone support organisation easier highlight giveaway possible.



so i speculation questions are:




  1. what should support request definitely contain


  2. what additional things have put support papers additional useful.


  3. what activities finished before hand-over the lives easier?




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